Beppo
The problem
Interest cools fast, even when the decision can take weeks or months.
They write after hours and compare several clinics
Someone asks about a treatment, a price or an assessment when the team is no longer available. If nobody answers, they keep looking.
The team is handling too many conversations at once
Between general questions, assessment requests and cases that need a person, working out which conversation needs follow-up eats up the team’s time.
The same questions come back every day
Prices, hours, assessments, payment options and availability. Repeat questions that could be resolved without tying up an advisor every time.
Follow-up gets lost when nobody’s in charge
A person may need weeks or months before deciding. If nobody knows what was discussed, who should pick it up or when, the conversation ends up starting from scratch.
Guided setup
First, we understand how your service process works.
15-minute call
We review your process and confirm whether Beppo can help. It’s free.
Automation Diagnostic + Plan
We review the service flow, identify what can be automated and prepare a prioritized proposal. COP 500,000 (USD 159 if your business is outside Colombia), credited toward setup if you sign within 30 days. Demos use controlled examples and fictional, anonymized or previously authorized data.
Setup and approval
We define the approved administrative information, prices and conditions, follow-up rules, limits and when a person should step in. Clinical decisions always stay outside the agent.
3-month pilot
The pilot includes reviews on days 30 and 60 and doesn’t renew automatically.
What it does
What Beppo can do in your clinic
Answers approved administrative information about services, prices and the assessment process.
Understands what the person is looking for without making clinical decisions.
Helps line up the assessment according to the approved configuration.
Records the context needed for follow-up.
Understands text and voice notes.
Passes the conversation to the team when a person is needed.
What it never does
Diagnose.
Recommend procedures.
Interpret photos or symptoms clinically.
Give guidance on risks, recovery or medical care.
Decide whether someone is a candidate for a procedure.
Promise results.
Beppo handles the administrative side. The clinical side stays in the professional’s hands.
Follow-up
Today’s interest isn’t lost even if the decision takes months.
Every conversation can carry the follow-up information the clinic approved: what the person asked for, what was left pending, who’s in charge and what comes next.
Follow-up doesn’t depend on one person’s memory
If someone changes shifts or isn’t available, the team can continue from where the conversation left off.
Every pending item can have an owner and a date
It’s clear who should pick the case back up and when.
You see where service gets stuck
You can tell how many people asked, how many moved toward an assessment and which ones are still waiting on an action.
A conversation comes in
Beppo answers the administrative side and asks what it needs to understand what the person is looking for.
The conversation moves forward
They asked. Showed interest. Requested an assessment. Left something pending. What happened no longer stays buried in the chat.
The next step is clear
If the conversation needs picking back up, the pending item stays visible to the team.
“The person who asked about an assessment a few weeks ago… did anyone write back to her?”
“She wrote on the 14th, asked for information about the assessment, still has to confirm, and Laura is following up.”
Guided setup
Start by understanding the process, not by buying software.
The 15-minute call is free. If we see a clear automation opportunity, the Automation Diagnostic + Plan costs COP 500,000 (USD 159 if your business is outside Colombia), credited toward setup if you sign within 30 days. Then we define the pilot’s scope and price with you, around the clinic’s real needs.
First call: free.
Automation Diagnostic + Plan: COP 500,000 (USD 159 if your business is outside Colombia).
Pilot: 3 months, with reviews on days 30 and 60 and no automatic renewal.
Book a 15-minute callFrequently asked questions
What clinics ask before putting an AI on the front line
Can an aesthetic clinic use AI to handle WhatsApp?+
Yes, with clear limits. Beppo can answer approved administrative information, help organize follow-up and line up an assessment. It doesn’t recommend procedures, interpret images clinically or make decisions that belong to the healthcare professional. Because it’s a healthcare sector, activation comes with a guided setup and a prior review of the process.
Can it tell me which procedure I need?+
No. That decision belongs exclusively to the healthcare professional. Beppo can explain approved administrative information about the clinic’s services and help you request an assessment.
Can it look at a photo?+
It can receive an image as part of the conversation when the channel allows it, but it doesn’t interpret it clinically or make decisions based on it. If the image calls for an assessment, the conversation goes to the team.
Can Beppo quote a procedure?+
It gives the approved price list and conditions, nothing more. If the information needs confirming, it asks for more context or passes the conversation to the team. The assessment is where the clinic decides.
Can it book an assessment?+
It can help line one up according to the clinic’s approved configuration, for example by checking availability or sharing the configured link when appropriate.
Does it follow up?+
It can record the administrative context and the next step. The rules on when and how to pick a conversation back up are defined with the clinic.
Why does this service require a guided setup?+
Because an aesthetic clinic belongs to the healthcare sector. Before activating Beppo we review what information it can handle, what limits it must respect and in which situations a person must step in.
Guided setup · Free first call
The conversation can start today even if the decision comes much later.
Beppo helps keep interest from getting lost among chats, so the team knows what happened, who’s next and what needs doing now.